Shipping policy

Last updated: October 21, 2026

Nightholm is operated by Blackridge Ecom LLC. This policy explains how and when your order reaches you.

Where we ship

We currently ship to addresses within the United States.

Shipping cost

Standard shipping is free on every order.

Processing time

Orders are prepared and dispatched within 1 to 3 business days of being placed. Business days are Monday to Friday, excluding US public holidays.

Delivery time

Once your order has been dispatched, delivery takes 5 to 7 business days. Most orders arrive within 6 to 10 business days of being placed.

Holiday season

During the holiday season we receive a high volume of orders, and processing or delivery may take longer than usual. If your order is delayed, we will keep you updated by email.

To receive your order before Christmas, we recommend ordering by December 10, 2026. Orders placed after that date may still arrive in time, but we cannot guarantee delivery before Christmas.

Tracking your order

When your order is dispatched, we will email you a tracking link so you can follow it to your door.

Shipping address

Please check your shipping address before you place your order. If you notice a mistake, email us at help@nightholm.com as soon as possible. We can update the address until your order is dispatched.

Delayed, lost or damaged orders

If your order has not arrived within the delivery times above, or it arrives damaged, email us at help@nightholm.com with your order number (and a photo if it is damaged). We will look into it with the carrier and send you a replacement or a full refund.

Contact

Blackridge Ecom LLC (Nightholm)
111 NE 1st St, 8th Floor 89346, Miami, FL 33132, United States
Email: help@nightholm.com