Shipping policy
Last updated: October 21, 2026
Nightholm is operated by Blackridge Ecom LLC. This policy explains how and when your order reaches you.
Where we ship
We currently ship to addresses within the United States.
Shipping cost
Standard shipping is free on every order.
Processing time
Orders are prepared and dispatched within 1 to 3 business days of being placed. Business days are Monday to Friday, excluding US public holidays.
Delivery time
Once your order has been dispatched, delivery takes 5 to 7 business days. Most orders arrive within 6 to 10 business days of being placed.
Holiday season
During the holiday season we receive a high volume of orders, and processing or delivery may take longer than usual. If your order is delayed, we will keep you updated by email.
To receive your order before Christmas, we recommend ordering by December 10, 2026. Orders placed after that date may still arrive in time, but we cannot guarantee delivery before Christmas.
Tracking your order
When your order is dispatched, we will email you a tracking link so you can follow it to your door.
Shipping address
Please check your shipping address before you place your order. If you notice a mistake, email us at help@nightholm.com as soon as possible. We can update the address until your order is dispatched.
Delayed, lost or damaged orders
If your order has not arrived within the delivery times above, or it arrives damaged, email us at help@nightholm.com with your order number (and a photo if it is damaged). We will look into it with the carrier and send you a replacement or a full refund.
Contact
Blackridge Ecom LLC (Nightholm)
111 NE 1st St, 8th Floor 89346, Miami, FL 33132, United States
Email: help@nightholm.com